Matt Wales

PC MAC PRO

I’m a PC & Mac enthusiast and expert when it comes to computers. I’m a highly motivated self-taught individual with excellent learning and adaptive skills, always staying up to date with all the latest technologies. I have over 25 years of on the job experience with a proven ability to rapidly troubleshoot, diagnose, and resolve complex technical issues. If there is something I don’t know, I have a great ability to research the problem and educate myself to get the job done. I’m also a friendly professional with a strong emphasis on customer service as well as having a great sense of humor. I enjoy working with people and take pride in a job well done. Bottom line, when it comes to work, “I get the job done”.

* Help with your decision on whether to upgrade or purchase a new computer
* Computer Hardware Troubleshooting, Repair, Upgrades and Installation
* Help with any version of Windows including Windows 10, 8, 7 XP
* DSL and Cable modem setup, configuration, and troubleshooting 
* Wireless and Ethernet network setup, configuration and troubleshooting 
* Internet security 
* Computer virus, pop-up, trojan, spyware and malware removal and prevention 
* Local or cloud-based data backup and restoration 
* Data migration from your old PC to your new PC
* Smart phone (iPhone, Android) or iPad
* Training and tutoring on general computer use 
* Microsoft Windows and MS Office software training and tutoring 
* Recommendations on software solutions